We use Priority Mail Flat Rate Boxes for all of our Domestic and International shipping.
Customs, Duties & Taxes
Occasionally, our international customers have had to pay extra fees for customs, duties and taxes. These extra fees vary widely from country to country. Since we have no control over potential extra charges levied by destination countries, we highly recommend that you research the policies specific to your country. Also, when customs clearance procedures are necessary, delays can be caused that will increase the time it takes to arrive. Although duties and customs are beyond our control we do sympathize.
We want you to be satisfied with everything you purchase, but we do realize that an item may need to be returned. All returns must be completed within 30 days from the date of purchase. Fabric cuts may not be returned unless they are flawed. Due to copyright laws patterns, books, software, & DVDs may not be returned. All returns must be in original condition and packaging. All sales on special orders & clearance merchandise are final.Thank you for understanding!
Even though most of our products are not susceptible to damage during the shipping process, if you receive damaged items, we will replace them. Just email customer service and you’ll get a return label to send it back. An identical (when available) replacement item will be sent to the buyer at no additional cost. Sometimes, especially with fabric, an item may no longer be available, in which case we will do our best to replace it with a similar item.
Send all returns to:
My Quilty Pleasure
12324 Canyon Rd E
Puyallup, WA 98373